We will happily accept your return within 30 days from the original shipment date.
If 30 days have gone by since your purchase unfortunately, we can’t offer you a refund.
To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the original packaging. It must not be a bespoke made item.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition
Is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Clearance items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. Unfortunately we do not accept exchanges due the incorrect item being ordered. If you would like to exchange an item we would advise you to return the item to us and then place a new order.
To return your product, you should mail your product to:
South East Workwear, Coxeters Yard, Stratton Way Abingdon OX14 3RG or visit it in store.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are returning an item of high value, you should consider using a trackable shipping service or purchasing shipping insurance. We are only responsible for items once they arrive with us.